BSB30415 Certificate III Business Administration


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This qualification reflects the role of individuals who use well-developed skills in areas such as customer service, developing business documentation and continuous improvement systems. During the qualification the student will learn how to improve efficiency in daily business operations and enhance understanding of business regulations.

Entry Requirements

Participants must:

  • Have a year 9 level of literacy and numeracy; be at least 15 years of age


Delivery

Self-paced over 12 months. Course materials, assessment guidelines and activities will be delivered in a distance learning format. Written assessments will be submitted electronically.


Unit of Competency

The following information provides the packaging rules for this qualification, followed by the list of relevant units of competency.

Successful completion of thirteen (13) units of competency made up of: 2 core unit and 11 elective units of which:

  •  7 of the elective units must be selected from the Group A units listed below
  • 4 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • If not listed below, 2 of the electives units may be selected from a Certificate II or Certificate IV qualification

Electives must be relevant to the work outcome, local industry requirements and the qualification level.

Core Units

  • BSBITU307 Develop keyboarding speed and accuracy

  • BSBWHS201 Contribute to health and safety of self and others

Elective Units

Group A

  • BSBFIA303 Process accounts payable and receivable

  • BSBITU302 Create electronic presentations

  • BSBITU303 Design and produce text documents

  • BSBITU304 Produce spreadsheets

  • BSBITU306 Design and produce business documents

  • BSBITU309 Produce desktop published documents

  • BSBWRT301 Write simple documents

Group B

  • BSBCMM301 Process customer complaints

    BSBCUS301 Deliver and monitor a service to customers

  • BSBFIA301 Maintain financial records

  • BSBINM301 Organise workplace information

  • BSBITU301 Create and use databases

  • BSBITU305 Conduct online transactions

  • BSBPRO301 Recommend products and services

  • BSBWOR301 Organise personal work priorities and development

 


Assessment Requirements

Participants will be required to successfully complete a series of assessment tasks which will include a folio, written activities, observation / practical demonstration, simulated activities, case studies and role plays.


Refund Policy and General Terms and Conditions

How to enrol

Interested applicants should contact our friendly team on 07 3373 8888.


Fees

Funding Available

Certificate 3 Guarantee – these funds are provided by the Queensland Department of Education, Training and Employment. To determine if you are eligible for funding, please refer to Certificate 3 Guarantee Funded Program Information Sheet.  To apply for Certificate 3 Guarantee funding, please complete and submit the Application for Certificate 3 Guarantee Program funding.  If you wish to apply as a concessional student, please complete and submit the Application for Concessional Student Status.

User Choice – these funds are provided by the Queensland Department of Education, Training and Employment to fund apprenticeships and traineeships.  To determine if you are eligible for funding, please contact our Training Coordinator on 073373 8888.

Fees and Charges – Online and Blended


Funding Type


Non-Concessional


Concessional


School Based

Fee for Service

$1,150.00

Not applicable

Certificate 3 Guarantee

$65.00 ($5.00 per unit)

$32.50 ($2.50 per unit)

User Choice

$960 (approximate, determined by electives chosen)

$384 (approximate, determined by electives chosen)

$300 gap fee

Recognition of Prior Learning is available, please call our office on 07 3373 8888.

 

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